Frequently Asked Questions
Everything you need to know about shopping with Aape.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days within the continental United States. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic return or exchange.
Are your products authentic?
Yes, all products sold on our official website are 100% authentic. We take pride in our craftsmanship and guarantee the quality of every garment we ship.
How do I determine my size?
Each product page features a detailed size guide. Since our fits can vary between streetwear and slim-fit collections, we recommend measuring a similar garment you own and comparing it to our charts.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I track my order after it ships?
Once your order is dispatched, you will receive an email confirmation with a tracking number and a link to the carrier's website to monitor your delivery status in real-time.